5 Magic Minutes – a communication tool for staff and volunteers working with the elderly

5 Magic Minutes tool is innovative, maximising time and resources. It is empowering, it reduces isolation and ultimately impacts the overall wellbeing and quality of life of residents as well as the staff experience. This simple tool has the power to directly impact each resident each day. • The Eulogy is too late to find out information about the residents! • Communication is a 2 way process. • In aged care it is the simple things that often have the most impact on our residents each day. Imagine if our residents were to receive 5 minutes of “magic” from each member of staff, what a better day it would be for them. Staff reflection of existing systems highlighted a gap where resident information was not readily accessible throughout the home without using a computer or asking other staff. A simple, cost effective system was proposed. With an increasing part-time and casual workforce, increased volunteers, and staff from non-English speaking backgrounds, coupled with an increasing number of residents with dementia, we needed a system to provide individualized information about residents to enable meaningful and dignified communication. Thus, the 5 Magic Minutes project was born. 5 Magic Minutes was established, trialed and evaluated and extended throughout the home. An initial trial with profile cards containing key information about residents, including personalized music tastes was attached to their walkers or chairs, or in a common area for ... Read More

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Sharyn Cumming and Cherie Ho


Sharyn Cumming, Residential Manager, Judy Cameron House, Beecroft. Sharyn has been working in ... Read More

Sharyn Cumming

Cherie Ho, project coordinator for 5 Magic Minutes, is currently the Workplace Trainer at Judy Cameron House. Cherie is also studying the Bachelor of Dementia Care at UTAS. Cherie has been working in aged care for 5 years.

Cherie Ho